2012 GREENGROCER AWARDS
Annually Sydney Markets presents 11 businesses with the Greengrocer of the Month Awards, in recognition of their outstanding achievement in customer service, quality and variety of produce and instore display. The Greengrocer of the Month recipients together with the Distinction in Retailing Awards recipients become Preliminary Finalists in the Greengrocer of the Year Awards.
Congratulations to the 2013 Greengrocer of the Month Award recipients.
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February 2013 – Freshworld, Maroubra
Since opening their doors in the Pacific Square Shopping Centre in the central shopping area of Maroubra in October 2007 Freshworld, Maroubra has won the hearts of locals. Quality produce, attractive pricing and personal service are the focus of this busy Maroubra store.
Seasonal fruit and vegetables are received daily from the Sydney Markets, and attractively displayed at the front of the store to showcase the quality and value. "We strive to offer our customers the freshest, fairest price produce and deliver old fashioned customer service" said owner David Agostino.
The Maroubra store is smartly presented, bright and inviting. The displays and shelves are well stocked with a comprehensive range. In some lines like apples and tomatoes there is mega choice.
The Freshworld team are constantly topping up, rotating and grading the fruit and veg and are always happy to offer produce tastings on request. Our mystery shoppers report that the customer service is sincere and engaging with staff on the checkout and floor happy to share their product knowledge and address customer inquiries.
"Winning the Greengrocer of the Month Award is a great morale boost for our store manager Joe Ghabach and the staff of Freshworld, Maroubra"added David Agostino. Freshworld Maroubra is the newest store in this family operated business; Freshworld stores are also located at Burwood, Penrith and Castle Hill.
Freshworld, Shop 28, Pacific Square, Anzac Parade, MAROUBRA, 2035, (02) 8347 0091
January 2013– Martelli's Market
Martelli's Market, located in Rouse Hill Town Centre, has taken out the first Greengrocer of the Month award for 2013.
As soon as you enter this store you are greeted with wide aisles, softer lighting and wood-panelled displays which showcase the immaculately presented fresh produce. There's not an apple or orange out of place and the range is extensive.
All prices and country of origin are printed and positioned attractively above the produce. Large barrels are strategically placed at the front of the store to highlight seasonal produce and weekly specials.
Not only does this greengrocer stock the freshest fruit and vegetables; there are plenty of fresh cut flowers, an extensive range of gourmet groceries, pre-cut packaged vegetables, fresh fruit salads and fruit yogurts.
Owned and operated by Vincent Martelli since 2007, this greengrocer has built a loyal customer base and is passionate about his trade. Vincent has worked alongside his parents, Frank and Maria Martelli, since the tender age of eight years old and credits them for his passion for fresh produce.
Martelli's Market is not a business to rest on its laurels; they are constantly thinking about improvements they can make to their shop and operational systems, to ensure that their business is more successful and also to enhance the customers' shopping experience.
Martelli's Market, Shop J5, Rouse Hill Town Square, ROUSE HILL, 2155, (02) 9836 5500
